April 11, 2017

***Live Studio Webinar***

Best Practices in Crisis and Trauma Response: The First 24-48 Hours

6:00 - 8:00 PM ET

Tina Brookes, Ed.D. and Jared Pingleton, Psy.D.
Tina Brooks Jared Pingleton

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Webinar Presenter


Tina Brookes, Ed.D., has specialized in critical incident crisis response for more than 20 years. She has offered support, training, and consultation to schools, law enforcement, fire, rescue, EMS, emergency management, hospitals, military, and various community agencies. Dr. Brookes has presented at five World Congresses on critical incident crisis response, as well as numerous national, regional, and local conferences. She was the Staff Development Coordinator on a Department of Education Emergency Response/Crisis Management (ERCM) for school grants and the director of a Readiness Emergency Management for Schools (REMS) Department of Education grant. Dr. Brookes developed the ASSIST (Assisting Students and Staff in Stressful Times) protocol for schools and is a volunteer with the Billy Graham Rapid Response Team, most recently serving the communities of Aurora, Colorado and Newtown, Connecticut. She is currently collaborating with Lt. Col. Dave Grossman and Commander Geoffrey Leggett on developing a one-day training on the impact of violent visual imagery on youth. Dr. Brookes attributes her inspiration to do this work to her faith, family, and friends.

Jared Pingleton, Psy.D., serves as the Vice President of Professional Development for the American Association of Christian Counselors. As a clinical psychologist and credentialed minister, Dr. Pingleton is dually trained in both psychology and theology and specializes in the theoretical and clinical integration of the two disciplines. In professional practice since 1977, he has had the privilege to work with thousands of individuals and couples to offer help, hope, and healing to the hurting. Dr. Pingleton earned his Psy.D. and M.A. degrees in clinical psychology from Rosemead School of Psychology, Biola University; an M.A. in counseling from the University of Missouri-Kansas City; and a B.S. in psychology and biblical studies from Evangel University. He did additional graduate work at the University of Kansas, and the Assemblies of God, Talbot, and Fuller Theological Seminaries. In addition to his clinical practice, he has served on the pastoral staff of two large churches and has taught at several Christian colleges and seminaries. A popular speaker, Dr. Pingleton connects well with all types of audiences with a unique blend of warmth, wit, and wisdom. He is the author of Making Magnificent Marriages, coauthor of Be Strong and Surrender: A 30 Day Recovery Guide, Praying with Jesus: Reset My Prayer Life, and Christian Perspectives on Personality Development, as well as coeditor of The Struggle is Real: How to Minister to Mental and Relational Health Needs in the Church.


All too often when clinicians, pastors, and chaplains respond to individuals immediately following a trauma or crisis, they feel a sense of urgency to “say the right thing,” “offer words of wisdom and insight,” or remind individuals of relevant and comforting “biblical truths.” However, in the first 24-48 hours following a trauma or crisis, these same individuals are experiencing physiological reactions known as the Human Stress Response, which often impede their ability to hear, comprehend, and internalize what clinicians, pastors, chaplains, and other caring people may be trying to explain to them. The “best practice” during the first 24-48 hours following a crisis situation and/or traumatic experience is to provide an integrative response, taking into consideration the impact of that event on the mind, body, and soul. This can be accomplished by being a compassionate presence, meeting basic physical and emotional needs, serving as an advocate, etc. This Webinar will focus on these and other practical techniques designed to compassionately support individuals with the love of Christ, combined with appropriate clinical care, during this especially vulnerable time.

Participants will:

  1. Understand and identify the impact of the Human Stress Response on individuals following a traumatic incident
  2. Recognize and differentiate between signs and symptoms of normal Post-traumatic Stress (PTS) reactions versus the later onset of Post-traumatic Stress Disorder (PTSD) symptoms
  3. Develop and implement practical, effective techniques to calm and support individuals immediately following a traumatic incident or crisis situation
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